Support | The Templica. Design

Terms of Services

These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by The Templica.Design. By accessing or using any part of our platform, you agree to comply with and be bound by these Terms. If you do not agree with all the terms and conditions outlined in this agreement, you must refrain from accessing our website or using our services.

Overview. The Templica.Design ("we," "us," or "our") operates a digital e-commerce platform, offering a variety of products tailored for designers, creatives, and branding professionals. Our offerings include, but are not limited to, templates, eBooks, guides, tools, and other digital assets designed to enhance your creative work and business processes.
Digital Products: All digital products available through The Templica.Design are provided under specific licenses, which are outlined at the time of purchase. Buyers are expected to follow the terms set forth in the license that accompanies the product. The full details of these licenses are provided below. By purchasing a product, you agree to fully adhere to the licensing terms associated with that product.
License Terms: By purchasing any digital product from The Templica.Design, you are granted a license to use the product for personal and commercial projects, including those for your clients. You are allowed to modify the product to fit your needs or your clients' needs. The license is valid worldwide and allows for unlimited use across an infinite number of projects. However, you are prohibited from reselling, distributing, leasing, or otherwise transferring the product to third parties, whether in its original or modified form. You may not claim the product as your own creation, publish it in open access (e.g., on external platforms or social media) as a standalone item or as part of your portfolio, or use it to create products intended for resale, such as similar digital templates. The license is non-transferable and non-sublicensable, meaning you cannot transfer or sublicense the product to anyone else.
Intellectual Property: All materials provided by The Templica.Design, including but not limited to digital products, website content, branding assets, designs, text, graphics, and any other intellectual property, are owned by and remain the sole property of The Templica.Design. These materials are protected by copyright laws and other applicable intellectual property regulations. Licensees are prohibited from reselling, redistributing, or claiming ownership of any part of these materials, whether in their original or modified form. Any unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and may result in legal action. By using our services or purchasing our products, you agree to respect and uphold these rights.
Prohibited Activities: You agree not to engage in activities that involve the unauthorized resale, redistribution, or duplication of our digital products or any other materials provided by The Templica.Design. All products are intended exclusively for your personal use or commercial projects directly related to work with your clients, as specified in the license agreement. Sharing, republishing, or using our products in ways that violate the terms of the license is strictly forbidden. Any such actions may result in the termination of your license and legal proceedings, including dispute resolution through the Singapore International Arbitration Centre (SIAC).
Limitation of Liability: The Templica.Design provides its products and services "as is" without any guarantees of accuracy, reliability, or completeness. We disclaim all liability for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products, website, or any information provided. This includes, but is not limited to, damages for loss of profits, data, goodwill, or any other intangible losses. You acknowledge and agree that your use of our products and materials is solely at your own risk. The Templica.Design is not responsible for the outcomes of your decisions, actions, or reliance on the information or products we provide. We shall not be held liable for unauthorized access, misuse, or alteration of your data or transmissions, nor for any third-party actions that impact your experience with our products. Furthermore, The Templica.Design assumes no responsibility for the content added to or created with our products after purchase.
Updates: We reserve the right to modify these Terms of Service at any time. Any changes will become effective immediately upon being published on our website. We encourage you to review these terms regularly to stay informed of updates. Your continued use of The Templica.Design's services following the publication of changes constitutes your acceptance of the revised terms.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Data Collection. We collect personal information such as your name, email address, billing address, and payment details when you make a purchase or subscribe to our newsletter. We also collect non-personal information, including browser type, IP address, and browsing behavior, through log files and cookies.
Data Usage: We use your data to process and fulfill your orders, communicate with you regarding purchases or inquiries, improve our website and enhance your customer experience, and send promotional emails if you have opted in.
Thirty-Party Sharing: We share your payment data only with PayPal to process your payments. We do not share your contact information or other personal data with third parties for advertising or marketing purposes.
Log Files: When you access our website, we temporarily store information in log files, including the date and time of access, the name of the page accessed, the IP address of the requesting device, the referrer URL (origin URL from which you came to our site), the amount of data transferred, loading time, browser version, and access provider name. These records are stored to ensure smooth connection and website use, and to evaluate system security and stability. Data is automatically deleted after these purposes are achieved.
Newsletter subscriptions: You can subscribe to our newsletter by entering your email in the subscription form located in the footer of our website. By subscribing, you agree to receive marketing communications about our products and services. You may unsubscribe at any time by contacting us at hello@thetemplicadesign.com, and we will promptly remove your email from our mailing list.
Cookies: Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to enhance website functionality, remember your preferences, and gather analytics data. You can disable cookies in your browser settings, but some features of the website may not function properly.
User rights: You have the right to access your personal information, correct or update your personal data, and request the deletion of your personal data. To exercise these rights, contact us at hello@thetemplicadesign.com.
Security Measures: We use HTTPS encryption to protect data transmitted through our website. Payment data is not stored on our servers and is processed securely through PayPal.
Policy Updates: We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest revision date.

Cookie policy

At The Templica.Design, we use cookies and similar technologies to enhance your browsing experience, understand how our website is used, and provide you with personalized content and services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

What Are Cookies? Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. These files help us recognize your device, remember your preferences, and improve the functionality and performance of our website.
How We Use Cookies: We use cookies to ensure the proper functioning of our website and services, providing essential features such as secure access and smooth navigation. Cookies also help us collect information about how visitors interact with our website, such as which pages are visited most frequently, the duration of visits, and any errors encountered. This data allows us to analyze and improve the overall usability and content of our platform. Additionally, cookies enable us to remember your preferences, such as language settings or login details, for a more personalized experience. In some cases, we use cookies to deliver targeted advertising based on your interests and to evaluate the effectiveness of our marketing efforts.
How to Manage Cookies: You can manage or disable cookies at any time through your browser settings. This includes blocking cookies entirely, deleting existing cookies, or configuring alerts to notify you when cookies are being used. Please note that disabling certain cookies may impact your experience on our website, potentially limiting access to some features. If you wish to opt out of tracking by third-party analytics or advertising cookies, tools such as the Google Analytics Opt-out Browser Add-on or advertising preference managers may be helpful. While these options allow you to control your cookie preferences, we recommend enabling essential and functional cookies for the best experience on our platform.
Third-Party Cookies: We may also use cookies from third-party providers, such as analytics or advertising platforms, to better understand user behavior and deliver targeted content. These cookies are subject to the privacy policies of the respective providers.
Your Choices: You have the ability to manage or disable cookies through your browser settings. Please note that blocking or deleting certain cookies may impact your experience on our website, and some features may become unavailable.
Updates to This Policy: We reserve the right to update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and we encourage you to review the policy periodically.

Shipping Policy

This Shipping Policy outlines the terms and conditions regarding the delivery of digital products purchased on our website. By making a purchase, you agree to comply with and be bound by the terms outlined in this policy.

Order Processing: Upon successful completion of your order, you will receive an order confirmation email containing downloads of your purchase. You will also receive your downloads at checkout.
Digital Product Delivery: Our digital products will be delivered electronically. You will receive an email containing download links. The delivery email will be sent to the email address provided during the checkout process. Please ensure that you provide a valid and accurate email address.
Download and Access: Digital products can be downloaded directly from the provided links in the delivery email or after purchase at checkout. It is your responsibility to ensure that your device meets the necessary requirements for downloading and accessing the digital products, such as Adobe, Figma, Canva, Google Slides.
Technical Support: If you encounter any issues with downloading or accessing the digital products, please contact hello@thetemplicadesign.com. We are here to assist you and resolve any technical issues you may experience.
License and Usage: Upon successful purchase, you are granted a non-exclusive, non-transferable license to use the digital products for your personal or business purposes. Redistribution or resale of the digital products without prior written consent from The Templica.Design is strictly prohibited.
Refund and Return Policy: Due to the nature of digital products, we do not offer refunds or returns once the download link has been provided. Please ensure that you review the product details and specifications before completing your purchase.
Currency and Taxes: All prices on our website are listed in United States Dollars (USD). Taxes may apply based on your location and will be calculated at checkout where applicable.
Changes to Delivery Policy: The Templica.Design reserves the right to update or modify this Delivery Policy at any time without prior notice. The most recent version will be posted on our website.

Return and Refund

At The Templica.Design, we are committed to providing high-quality digital products and ensuring your satisfaction. However, due to the nature of digital downloads, we do not offer refunds once a purchase is completed.If you encounter any issues with your download or have difficulties using the product, please contact our support team at hello@thetemplicadesign.com. We are here to assist you and will do our best to resolve any problems to ensure you can fully utilize the product. We appreciate your understanding and thank you for choosing The Templica.Design

Terms of Services

Overview. The Templica.Design ("we," "us," or "our") operates a digital e-commerce platform, offering a variety of products tailored for designers, creatives, and branding professionals. Our offerings include, but are not limited to, templates, eBooks, guides, tools, and other digital assets designed to enhance your creative work and business processes.
Digital Products: All digital products available through The Templica.Design are provided under specific licenses, which are outlined at the time of purchase. Buyers are expected to follow the terms set forth in the license that accompanies the product. The full details of these licenses are provided below. By purchasing a product, you agree to fully adhere to the licensing terms associated with that product.
License Terms: By purchasing any digital product from The Templica.Design, you are granted a license to use the product for personal and commercial projects, including those for your clients. You are allowed to modify the product to fit your needs or your clients' needs. The license is valid worldwide and allows for unlimited use across an infinite number of projects. However, you are prohibited from reselling, distributing, leasing, or otherwise transferring the product to third parties, whether in its original or modified form. You may not claim the product as your own creation, publish it in open access (e.g., on external platforms or social media) as a standalone item or as part of your portfolio, or use it to create products intended for resale, such as similar digital templates. The license is non-transferable and non-sublicensable, meaning you cannot transfer or sublicense the product to anyone else.
Intellectual Property: All materials provided by The Templica.Design, including but not limited to digital products, website content, branding assets, designs, text, graphics, and any other intellectual property, are owned by and remain the sole property of The Templica.Design. These materials are protected by copyright laws and other applicable intellectual property regulations. Licensees are prohibited from reselling, redistributing, or claiming ownership of any part of these materials, whether in their original or modified form. Any unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and may result in legal action. By using our services or purchasing our products, you agree to respect and uphold these rights.
Prohibited Activities: You agree not to engage in activities that involve the unauthorized resale, redistribution, or duplication of our digital products or any other materials provided by The Templica.Design. All products are intended exclusively for your personal use or commercial projects directly related to work with your clients, as specified in the license agreement. Sharing, republishing, or using our products in ways that violate the terms of the license is strictly forbidden. Any such actions may result in the termination of your license and legal proceedings, including dispute resolution through the Singapore International Arbitration Centre (SIAC).
Limitation of Liability: The Templica.Design provides its products and services "as is" without any guarantees of accuracy, reliability, or completeness. We disclaim all liability for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products, website, or any information provided. This includes, but is not limited to, damages for loss of profits, data, goodwill, or any other intangible losses. You acknowledge and agree that your use of our products and materials is solely at your own risk. The Templica.Design is not responsible for the outcomes of your decisions, actions, or reliance on the information or products we provide. We shall not be held liable for unauthorized access, misuse, or alteration of your data or transmissions, nor for any third-party actions that impact your experience with our products. Furthermore, The Templica.Design assumes no responsibility for the content added to or created with our products after purchase.
Updates: We reserve the right to modify these Terms of Service at any time. Any changes will become effective immediately upon being published on our website. We encourage you to review these terms regularly to stay informed of updates. Your continued use of The Templica.Design's services following the publication of changes constitutes your acceptance of the revised terms.

Privacy Policy

Data Collection. We collect personal information such as your name, email address, billing address, and payment details when you make a purchase or subscribe to our newsletter. We also collect non-personal information, including browser type, IP address, and browsing behavior, through log files and cookies.
Data Usage: We use your data to process and fulfill your orders, communicate with you regarding purchases or inquiries, improve our website and enhance your customer experience, and send promotional emails if you have opted in.
Thirty-Party Sharing: We share your payment data only with PayPal to process your payments. We do not share your contact information or other personal data with third parties for advertising or marketing purposes.
Log Files: When you access our website, we temporarily store information in log files, including the date and time of access, the name of the page accessed, the IP address of the requesting device, the referrer URL (origin URL from which you came to our site), the amount of data transferred, loading time, browser version, and access provider name. These records are stored to ensure smooth connection and website use, and to evaluate system security and stability. Data is automatically deleted after these purposes are achieved.
Newsletter subscriptions: You can subscribe to our newsletter by entering your email in the subscription form located in the footer of our website. By subscribing, you agree to receive marketing communications about our products and services. You may unsubscribe at any time by contacting us at hello@thetemplicadesign.com, and we will promptly remove your email from our mailing list.
Cookies: Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to enhance website functionality, remember your preferences, and gather analytics data. You can disable cookies in your browser settings, but some features of the website may not function properly.
User rights: You have the right to access your personal information, correct or update your personal data, and request the deletion of your personal data. To exercise these rights, contact us at hello@thetemplicadesign.com.
Security Measures: We use HTTPS encryption to protect data transmitted through our website. Payment data is not stored on our servers and is processed securely through PayPal.
Policy Updates: We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest revision date.

Cookie policy

What Are Cookies? Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. These files help us recognize your device, remember your preferences, and improve the functionality and performance of our website.
How We Use Cookies: We use cookies to ensure the proper functioning of our website and services, providing essential features such as secure access and smooth navigation. Cookies also help us collect information about how visitors interact with our website, such as which pages are visited most frequently, the duration of visits, and any errors encountered. This data allows us to analyze and improve the overall usability and content of our platform. Additionally, cookies enable us to remember your preferences, such as language settings or login details, for a more personalized experience. In some cases, we use cookies to deliver targeted advertising based on your interests and to evaluate the effectiveness of our marketing efforts.
How to Manage Cookies: You can manage or disable cookies at any time through your browser settings. This includes blocking cookies entirely, deleting existing cookies, or configuring alerts to notify you when cookies are being used. Please note that disabling certain cookies may impact your experience on our website, potentially limiting access to some features. If you wish to opt out of tracking by third-party analytics or advertising cookies, tools such as the Google Analytics Opt-out Browser Add-on or advertising preference managers may be helpful. While these options allow you to control your cookie preferences, we recommend enabling essential and functional cookies for the best experience on our platform.
Third-Party Cookies: We may also use cookies from third-party providers, such as analytics or advertising platforms, to better understand user behavior and deliver targeted content. These cookies are subject to the privacy policies of the respective providers.
Your Choices: You have the ability to manage or disable cookies through your browser settings. Please note that blocking or deleting certain cookies may impact your experience on our website, and some features may become unavailable.
Updates to This Policy: We reserve the right to update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and we encourage you to review the policy periodically.

Shipping Policy

Order Processing: Upon successful completion of your order, you will receive an order confirmation email containing downloads of your purchase. You will also receive your downloads at checkout.
Digital Product Delivery: Our digital products will be delivered electronically. You will receive an email containing download links. The delivery email will be sent to the email address provided during the checkout process. Please ensure that you provide a valid and accurate email address.
Download and Access: Digital products can be downloaded directly from the provided links in the delivery email or after purchase at checkout. It is your responsibility to ensure that your device meets the necessary requirements for downloading and accessing the digital products, such as Adobe, Figma, Canva, Google Slides.
Technical Support: If you encounter any issues with downloading or accessing the digital products, please contact hello@thetemplicadesign.com. We are here to assist you and resolve any technical issues you may experience.
License and Usage: Upon successful purchase, you are granted a non-exclusive, non-transferable license to use the digital products for your personal or business purposes. Redistribution or resale of the digital products without prior written consent from The Templica.Design is strictly prohibited.
Refund and Return Policy: Due to the nature of digital products, we do not offer refunds or returns once the download link has been provided. Please ensure that you review the product details and specifications before completing your purchase.
Currency and Taxes: All prices on our website are listed in United States Dollars (USD). Taxes may apply based on your location and will be calculated at checkout where applicable.
Changes to Delivery Policy: The Templica.Design reserves the right to update or modify this Delivery Policy at any time without prior notice. The most recent version will be posted on our website.